How Copper Electric LLC handles your information

This policy covers the website at copperelectricnj.com, operated by Copper Electric LLC (“we”, “us”).

What we collect

When you send a quote request, we collect the name, phone number, service and job details you type in. When you call, text or email us directly, we receive the details you choose to share. To protect the form from spam, we also record the page you sent it from, your browser type, and a one-way scrambled version of your IP address that cannot be turned back into the original.

How we use it

We use your information only to respond to your request: to call or text you back, schedule an estimate, and do the work you asked about. We may contact you by phone call or a personal text message from our business phone about your request. We do not send marketing text messages.

Who we share it with

We do not sell, rent or trade your information. We never share your phone number or text messaging consent with third parties or affiliates for their marketing or promotional purposes. We use a small number of service providers only to run this website: web hosting, a secure database that stores quote requests, an email service that delivers each new request to the business owner, and Google Analytics. These providers may only use the information to provide their service to us. We may also disclose information if the law requires it.

Analytics and cookies

The website uses Google Analytics to understand how visitors find and use it, such as which pages are viewed. Google Analytics uses cookies and does not tell us who you are. You can block cookies in your browser settings, or opt out of Google Analytics on every website with Google’s browser add-on at tools.google.com/dlpage/gaoptout.

How long we keep it

We keep quote requests for as long as we need them to follow up, keep records of the work we did, and meet our legal and tax obligations. After that we delete them.

Your choices and rights

You can ask us to show you, correct, or delete the information we hold about you, or tell us to stop contacting you, at any time. Call 973-900-3543, and we will respond within 45 days. If you receive a text from us and no longer want them, reply STOP or just tell us. We will not treat you differently for making a request.

Security

Quote requests are sent over an encrypted connection and stored in a database that only the business can access. No method of sending or storing information online is perfectly secure, but we take reasonable steps to protect it.

Children

This website is not directed to children under 13, and we do not knowingly collect information from them.

Changes and contact

If we change this policy, we will update the date at the top of this page. Questions: Copper Electric LLC, phone 973-900-3543.